Communication Skills II

18 STUDENTS ENROLLED

A General Communication Skills Course,

  • specially designed for Students reading for a Bachelor’s Degree at the University of Abuja, Nigeria
  • drawing on the expertise of international specialists
  • offering an International Communication Skills Certificate (ICSC) on successful completion of the course.

 

Welcome to the General Communication Skills Course No. 2!

In Communication Skills Course No.1, you have been introduced to some foundational knowledge about communication, especially the four basic skills of listening, speaking, reading and writing in their application at University and beyond. This second course will build on your experience from the first course, and will expand your communication skills in specific ways that you will find useful in your university career and, later, on the job.

 

Communications Skills Course No. 2 will specially expand your skills in

  • non-verbal communication
  • intercultural communication
  • telecommunication
  • communication in exams and exam preparation
  • communication in job applications

Course Curriculum

General Language Skills – Vocabulary: Collocations and Hard Words
1.1.General Language Skills – Vocabulary: Collocations and Hard Words 00:25:00
1.2. General Language Skills: Collocations 00:25:00
1.2.2 Types of Collocations 00:25:00
1.2.2.1 Grammatical Collocations 00:25:00
1.2.2.2 Lexical Collocations 00:25:00
1.2.3 How to improve your command of collocations 00:25:00
Exercise Collocations 00:25:00
1.3.General Language Skills: Hard Words 00:25:00
1.3.2 The Use of Hard Words 00:25:00
1.3.2.1 The different uses of ‘hard words’ 00:25:00
1.3.2.2 Rules of thumb for the use of ‘hard words’ 00:25:00
1.3.3. Expanding Your Knowledge of Hard Words 00:25:00
Hard Word Exercises Unlimited
Crossword puzzle Unlimited
Nonverbal Communication, Part I
2.1.Nonverbal Communication, Part I 00:25:00
2.2 Purposes of Nonverbal Communication 00:25:00
2.2.1 NVC replaces verbal communication 00:25:00
2.2.2 NVC complements verbal communication 00:25:00
2.2.3 NVC modifies verbal communication 00:25:00
2.2.4 NVC contradicts verbal communication 00:25:00
2.2.5 NVC regulates verbal communication 00:25:00
2.2.6 NVC expresses emotions or interpersonal attitudes 00:25:00
2.2.7 NVC negotiates relationships 00:25:00
2.2.8 NVC conveys personal and social identity 00:25:00
2.2.9 NVC contextualizes interaction 00:25:00
Some Exercises on the Purposes of NVC Unlimited
2.3. Vocalics 00:25:00
2.4. Kinesics 00:25:00
2.4.1 Gestures 00:25:00
2.4.1.1 Emblems 00:25:00
2.4.1.2 Illustrators 00:25:00
2.4.1.3 Regulators 00:25:00
2.4.1.4 Affect Displays 00:25:00
2.4.1.5 Adaptors 00:25:00
2.4.2 Posture 00:25:00
2.4.3 Eye Gaze 00:25:00
2.4.4 Facial Expression 00:25:00
Nonverbal Communication, Part II
3. Nonverbal Communication, Part II 00:25:00
3.1. Haptics 00:25:00
3.1.1 Types of Touch 00:25:00
3.1.2 Touch in Various Situations 00:25:00
3.1.2.1 Handshake 00:25:00
3.1.2.2 Gender 00:25:00
3.2.Proxemics 00:25:00
3.2.1 Personal Space and Interpersonal Distance 00:25:00
3.2.2 Territory and Personal Space 00:25:00
3.2.3 Orientation, Relative Positions in Communication 00:25:00
3.3.Chronemics 00:25:00
3.3.1 Time in speech 00:25:00
3.3.2 Punctuality 00:25:00
3.3.3. Monochronic vs. Polychronic Time 00:25:00
3.4.Personal Appearance and Environment 00:25:00
3.4.1 The Body 00:25:00
3.4.2 Dress 00:25:00
3.4.3 Environmental Factors 00:25:00
3.4.3.1. Choice of location 00:25:00
3.4.3.2 Influence of surroundings 00:25:00
Exercises Unlimited
Intercultural Communication Part 1
4.1.Intercultural Communication, Part 1 00:25:00
4.2. What Is Culture? 00:25:00
4.2.1. History: Where does the word ‘culture’ come from? 00:25:00
4.2.2 Culture vs. Nature 00:25:00
4.2.3 ‘High’ vs. ‘Low’ Culture 00:25:00
4.2.4 The “Iceberg Theory” of Culture 00:25:00
4.2.5 High Context vs. Low Context Cultures 00:25:00
4.2.6 Summary 00:25:00
4.3. What Is Intercultural Communication? 00:25:00
4.4.1. What Is Intercultural Competence? 00:25:00
4.4.2 A Developmental Model of Intercultural Competence 00:25:00
Quick Quiz on the go Unlimited
4.5. What Is Culture Shock (and how to cure it)? 00:25:00
Intercultural Communication Part 2
5. Intercultural Communication, Part 2 00:25:00
5.1 Awareness of one’s own culture (and its complexity) 00:25:00
5.2 Aspects of Language 00:25:00
5.3 Status and Respect 00:25:00
5.4 Politeness 00:25:00
5.5 (Inter)Cultural Concepts of Time 00:25:00
5.6 Humour and Laughter 00:25:00
5.7 Intercultural Non-verbal Communication 00:25:00
5.7.1 Handshake Rules 00:25:00
5.7.2 Personal appearance 00:25:00
5.8 Personal space 00:25:00
5.9 Religion and Rituals 00:25:00
Intercultural Communication Part 3
6.1. Prejudice 00:25:00
6.1.1.2 Hans-Georg Gadamer’s alternative view on prejudice 00:25:00
6.1.2. Stereotype 00:25:00
6.1.2.2 How to Deal with (Intercultural) Stereotyping 00:25:00
6.2 Intercultural Communication with Select Target Cultures 00:25:00
6.2.1. Sample Culture: USA 00:25:00
6.2.2 Sample Culture: China 00:25:00
6.3 Conclusion 00:25:00
Intercultural Communication Skills Crossword Puzzle Unlimited
Telecommunications Skills
7.1 Telecommunication Skills 00:25:00
7.2 Some History 00:25:00
7.3 Letters Writing Skills 00:25:00
7.3.1 Personal Letters 00:25:00
7.3.2 Business Letter 00:25:00
7.3.3 The Envelope 00:25:00
7.3.4 Scan or Fax 00:25:00
7.4 Email Communication Skills 00:25:00
7.5 Telephone Communication Skills 00:25:00
7.5.1 Advantages of the telephone 00:25:00
7.5.2 Disadvantages of the telephone 00:25:00
7.5.3 Advice on Skills 00:25:00
7.5.4 SMS 00:25:00
7.5.5 Note on Social Media: Facebook, Twitter, WhatsApp & Co 00:25:00
Exercises Unlimited
7.6.3 Email etiquette 00:25:00
Exercises Unlimited
Communication Skills for Job Applications
8.1 Communication Skills for Job Applications 00:25:00
8.2 The Letter of Application 00:25:00
8.2.1 The Cover Letter 00:25:00
8.2.1.1 Preparation: Before you start 00:25:00
8.2.1.2 Formal Aspects 00:25:00
8.2.1.3 Structure of the Main Body of the Cover Letter 00:25:00
8.2.1.4 Addressing Selection Criteria 00:25:00
8.2.1.5 Cover Letter Samples 00:25:00
8.2.2 The Curriculum Vitae or Resume 00:25:00
8.2.2.1 Cover Letter vs Resume 00:25:00
8.2.2.2 CV vs Resume 00:25:00
8.2.2.3 Basic Structure of a Resume 00:25:00
8.2.2.4 Points to Note When Writing Your Resume /CV 00:25:00
8.3 The Job Interview 00:25:00
8.3.1 Preparing for the Interview 00:25:00
8.3.1.1 Further Research on the Employer 00:25:00
8.3.1.2 Draw up a List of Questions 00:25:00
8.3.1.3 Match Your Skills and the Job Description 00:25:00
8.3.1.4 Prepare for Questions 00:25:00
8.3.1.5 Practice the Interview 00:25:00
8.3.1.6 Plan What to Bring 00:25:00
8.3.1.7 Plan What to Wear 00:25:00
8.3.1.8 Plan Your Arrival 00:25:00
8.3.2 During the Interview 00:25:00
8.3.3 After the Interview /Following Up 00:25:00
Exercises Unlimited
Communication Skills for Exam and Exam Preparations
9.1 Communication Skills for Exams and Exam Preparations 00:25:00
9.2 Preparing for an Exam 00:25:00
9.2.1 Revising for the Exam 00:25:00
9.2.1.1 Continuous Course Work 00:25:00
9.2.1.2 The Scope of the Exam 00:25:00
9.2.1.3 The Type of the Exam 00:25:00
9.2.1.4 Management of Notes 00:25:00
9.2.1.5 Revision and Memory 00:25:00
9.2.1.6 Exam Questions 00:25:00
9.2.2 Practical Advice for Exam Preparations 00:25:00
9.2.2.1 Organize your study space 00:25:00
9.2.2.2 Find (and break) routines 00:25:00
9.2.2.3 Avoid cramming 00:25:00
9.2.2.4 Watch your diet 00:25:00
9.2.2.5 Get breaks 00:25:00
9.2.2.6 Get sleep 00:25:00
9.2.2.7 Plan your examination day 00:25:00
9.3 In the Exam 00:25:00
9.3.1.1 Read, Understand and Prioritize Questions 00:25:00
9.3.2 Further Points to Remember During the Exam 00:25:00
9.4 After The Exam 00:25:00
9.4.1 How to Make the Best of your Results 00:25:00
9.4.1.1 Reflect on your preparation 00:25:00
9.4.1.2 Reflect on your performance 00:25:00
9.4.1.3 Reflect on what you might do differently in future exams 00:25:00
9.4.2 How to Deal with Failure 00:25:00
9.4.2.2 Action Plan 00:25:00
Exercises Unlimited
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  • $11.00
  • 70 Days
  • Course Certificate

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